Privacy Policy

1. Who We Are

Helia Olives S.A. (“we”, “us”, “our”) is a Greek food production and export company registered in Amfissa, Greece. We operate the website heliaolives.eu and any associated subdomains.

If you have any questions about this policy or your personal data, please contact us at: contact@heliaolives.eu

2. What Data We Collect

We collect personal data in the following circumstances:

• Enquiry & Contact Forms: Name, company name, email address, phone number, and the content of your message.
• Careers Applications: Name, email address, phone number, the position applied for, and any information included in your uploaded CV or cover letter.
• Website Analytics: Anonymised usage data such as pages viewed, time on site, and browser type via cookie-based analytics tools.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries and provide the information or service you have requested.
• To assess your suitability for a position and manage your job application.
• To improve our website based on aggregated, anonymised analytics data.
• To comply with legal and regulatory obligations.

We do not use your personal data for automated decision-making or profiling, and we do not sell or rent your data to third parties.

4. Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

• Consent: Where you have actively submitted an enquiry or job application form.
• Legitimate Interests: For website analytics and improving our services, where these interests are not overridden by your rights.
• Legal Obligation: Where we are required by law to process your data.

5. Data Retention

We retain enquiry data for up to 24 months from the date of your last contact with us. Job application data is retained for 12 months unless you are hired, in which case it is transferred to your employment record. Anonymised analytics data may be retained indefinitely.

6. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers (such as email delivery or website hosting services) solely for the purpose of operating this website and responding to your enquiry. All processors are required to handle your data in accordance with GDPR.

We may also disclose your data where required by law or in response to a valid legal request from a public authority.

7. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify any inaccurate or incomplete data.
• Erasure (“right to be forgotten”) of your data, where applicable.
• Restrict or object to processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at contact@heliaolives.eu. We will respond within 30 days.

8. Cookies

This website uses cookies to provide core functionality and to collect anonymised analytics data. By continuing to use the site, you consent to our use of cookies. You can disable cookies in your browser settings at any time, though this may affect the functionality of the website.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of data transmitted via this website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact & Complaints

For any data protection queries, contact us at contact@heliaolives.eu. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.